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Communication & Marketing Consent Policy

How PointMe uses email, SMS, WhatsApp and push notifications, and how to control what you receive.

Last updated 1 August 2026Effective 1 August 2026Version v1.0

1. Purpose and scope

This Communication & Marketing Consent Policy forms part of the PointMe Legal Centre and should be read together with the Terms and Conditions, Customer Terms, Service Provider Terms and the Privacy Policy & POPIA Notice. It applies to customers, service providers, provider staff, visitors and PointMe support and operations teams, unless a section states otherwise.

2. PointMe's role

PointMe is a South African marketplace and business platform. PointMe provides the platform, workflow, messaging controls, notifications, records and support tools.

3. Transactional versus marketing messages

Transactional messages such as booking confirmations, payment receipts and safety notices are part of the service and cannot be switched off while you hold an account. Marketing messages require consent and can be withdrawn at any time from notification settings.

Questions about this document

Contact the PointMe legal team at hello@pointme.services.

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